Are you seeing a black box instead of the live stream video? Try the following steps:

• Open the website in an alternate web browser program. This website is best viewed on Google Chrome, Mozilla Firefox, or Microsoft Edge. Internet Explorer or Apple Safari are not recommended.
• Make sure your web browser is fully updated.
• Try connecting using a different device (i.e. another computer, tablet, or mobile phone).

 

Is your video blurry?

We are broadcasting in High Definition (1080p). If your video appears blurry, your connection to the live stream may be buffering. You can manually select the video quality by clicking the settings icon in the bottom right corner of the video player.

 

Not hearing any audio?

• Make sure the volume is turned up on the video player. The volume setting is located in the bottom right corner of the video player, directly to the left of the full screen button.
• Make sure your device's speakers are turned on and up, and your output settings are correct.